TERMS AND CONDITIONS
Brakes To You LLC  |  Effective Date: July 16, 2026
These Terms and Conditions (“Terms”) govern your use of the Brakes To You LLC (“Brakes To You,” “we,” “us,” or “our”) website (the “Site”) and the mobile brake and suspension repair services we provide (the “Services”). By using the Site, requesting a quote, or booking an appointment, you agree to these Terms. If you do not agree, please do not use the Site or the Services.
1. Our Services
Brakes To You provides mobile automotive brake and suspension repair services performed at the customer's location, such as a home, workplace, or other suitable site. Services are performed by our technicians using parts we supply unless otherwise agreed in writing. Service availability varies by location, and we reserve the right to decline or reschedule any job that cannot be performed safely or properly at the requested location.
2. Quotes, Pricing, and Payment
Quotes are estimates based on the vehicle and issue information you provide. If our technician's on-site inspection reveals a different condition, additional needed repairs, or inaccurate vehicle information, the price may change. We will communicate any changes and obtain your approval before performing additional work.
Payment is due in full upon completion of service unless we agree otherwise in writing. We accept the payment methods stated at booking or on the invoice.
Unpaid balances may be subject to late fees, collection costs, and reasonable attorneys' fees to the extent permitted by law.
3. Appointments, Access, and Customer Responsibilities
Because we perform work at your location, you agree to:
Provide a safe, legal, and reasonably level location with sufficient space for our technician to work on the vehicle.
Ensure the vehicle is present and accessible at the scheduled time, and that you (or your authorized representative) are available to authorize work and accept the vehicle upon completion.
Provide accurate information about the vehicle and its condition, including any known issues, prior repairs, or modifications.
Remove personal items of value from the work area. We are not responsible for loss of personal property left in or around the vehicle except to the extent caused by our negligence.
By booking service, you represent that you own the vehicle or are authorized by the owner to approve the requested work, and you authorize our technicians to access, operate, and test drive the vehicle as reasonably necessary to perform and verify the repair.
4. Cancellations and Rescheduling
You may cancel or reschedule an appointment by contacting us in advance. If our technician arrives and the vehicle is not available, the location is unsafe or unsuitable, or the work cannot be performed for reasons within your control, we may charge a trip or cancellation fee as stated at the time of booking.
5. Limited Warranty
Subject to the conditions below, Brakes To You provides the following limited warranty on parts and labor, measured from the date of service, whichever limit occurs first:
Brake pad replacement only: 3 months or 3,000 miles.
Brake pad and rotor replacement: 12 months or 12,000 miles.
All other repairs we perform: 12 months or 12,000 miles.
If a covered part or repair fails within the applicable warranty period under normal driving conditions, we will repair or replace the affected part at no charge. This limited warranty is our sole warranty obligation, and repair or replacement is your exclusive remedy.
Warranty conditions and exclusions. This warranty applies only to parts we supplied and work we performed, for the original customer and vehicle. It does not cover:
Failures caused by parts or systems we did not service or replace, including pre-existing or unrelated conditions.
Normal wear consistent with driving conditions, or damage from misuse, abuse, racing, towing beyond manufacturer ratings, off-road use, accident, or modification.
Repairs, adjustments, or alterations to the affected components performed by anyone other than Brakes To You.
Declined recommended services. If our technician determines during service that additional related repairs are necessary for the work to function safely and properly (for example, replacing rotors, calipers, or other related components), and you decline those recommended services, the warranty on the related work may be voided. Our technician will note any declined recommendations on your invoice, and this determination is made at the reasonable discretion of Brakes To You.
To make a warranty claim, contact us with your invoice or service record, and we will schedule an inspection. Some states do not allow limitations on how long an implied warranty lasts, so certain limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
6. Disclaimers
EXCEPT FOR THE LIMITED WARRANTY ABOVE, THE SERVICES AND THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. OUR SERVICE OF SPECIFIC COMPONENTS IS NOT A REPRESENTATION AS TO THE CONDITION OF OTHER VEHICLE SYSTEMS WE DID NOT INSPECT OR SERVICE.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRAKES TO YOU WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF USE, LOST PROFITS, TOWING, RENTAL CAR COSTS, OR DIMINISHED VEHICLE VALUE, ARISING OUT OF OR RELATING TO THE SERVICES OR THE SITE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
8. Use of the Site
You agree to use the Site only for lawful purposes and not to interfere with its operation, attempt to gain unauthorized access to any systems, or scrape or copy Site content for commercial purposes. All content on the Site, including text, graphics, logos, and the Brakes To You name and branding, is our property or used with permission and may not be used without our prior written consent.
9. Reviews and Communications
If you submit a review, testimonial, or feedback to us, you grant us a non-exclusive, royalty-free right to use it in our marketing, with attribution to your first name and city unless you request otherwise.
By providing your phone number or email address, you consent to receive electronic communications from us about your quote, appointment, and service, including text messages such as appointment confirmations, technician arrival updates, and estimate details. Message frequency varies, and standard message and data rates may apply. You may opt out of text messages at any time by replying STOP. We are not responsible for carrier delays or undelivered messages. You agree that agreements, notices, and disclosures we provide to you electronically satisfy any legal requirement that such communications be in writing.
10. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Brakes To You and its owners, employees, and technicians from claims, damages, and reasonable expenses (including attorneys' fees) arising out of your breach of these Terms, your violation of applicable law, inaccurate information you provided about the vehicle or its ownership, or your unauthorized use of the Site — except to the extent caused by our negligence or willful misconduct.
11. Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Before filing any claim, you agree to first contact us and give us a good-faith opportunity to resolve the issue. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Dallas County, Texas, and both parties consent to the jurisdiction of those courts. [Optional: consider an arbitration and class-action waiver clause — discuss with your attorney.]
12. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on the Site with a revised effective date, and applies to Services booked after that date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
13. General
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver of it. These Terms, together with your invoice and our Privacy Policy, are the entire agreement between you and Brakes To You regarding the Site and the Services.
14. Contact Us
Brakes To You LLC
1227 Laurel Lane, Richardson, TX 75080
austin@brakestoyou.com    
888-311-1190